Transparency is actually a core benefit for us, and we might wish to clarify that the First Jump Start out Trial, which carries no product Value, isn't really eligible for a refund. Also, returns for our Pack Pak aren't throughout the scope of our return policy. ActivBiome+ Multi-Advantage is on https://cat-food22109.oblogation.com/33989817/cat-food-no-further-a-mystery